Privacy Policy

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

We build a range of services that help people explore and interact with the world of live music in new ways. Our services include:

• Musicasa concert experiences: Virtual & in-person shows

• Products that are integrated into third-party apps and sites, like social media

You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Musicasa Account if you want to explore and view content like past concerts. And you can use some of the Musicasa services when you’re signed out or without creating an account at all, like seeing some free video, and user profiles. Across our services, you can adjust your privacy settings to control what we collect and how your information is used.

INFORMATION MUSICASA COLLECTS

We want you to understand the types of information we collect as you use our services

We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which people who matter most to you online, or which concerts you might like. The information Musicasa collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

When you’re not signed in to a Musicasa Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This helps us do things like maintain your language preferences across browsing sessions.

When you’re signed in, we also collect information that we store with your Musicasa Account, which we treat as personal information.

Things you create or provide to us

When you create a Musicasa Account, you provide us with personal information that includes your name and a password. You can also choose to add your location, birthday, phone number or payment information to your account. Even if you aren’t signed in to your Musicasa Account, you might choose to provide us with information — like an email address to receive updates about our services.

We also collect the content you create, upload, or receive from others when using our services. This includes things like sharing a concert, bookmarking a concert, and comments you make on concert listings.

Information we collect as you use our services

YOUR APPS, BROWSERS & DEVICES

We collect information about the apps, browsers, and devices you use to access Musicasa platforms and services, which helps us provide features like automatic video updates, concert offerings near you, etc.

The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

YOUR ACTIVITY

We collect information about your activity in our services, which we use to do things like recommend a concert you might like.

The activity information we collect may include:

• Terms you search for

• Videos you watch

• Views and interactions with content and ads

• Purchase activity

• People with whom you communicate or share content

YOUR LOCATION INFORMATION

We collect information about your location when you use our services, which helps us offer features like concerts near you or showtimes for upcoming virtual concerts with musicians near you.

Your location can be determined with varying degrees of accuracy by:

• GPS

• IP address

• Sensor data from your device

• Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices

• The types of location data we collect depend in part on your device and account settings.

We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.

WHY MUSICASA COLLECTS DATA

We use the information we collect from all our services for the following purposes:

Provide our services

We use your information to deliver our services, like understanding the videos you are interacting with in order to recommend further or helping you discover new artists or content by suggesting similar content to what you engage with.

Maintain & improve our services

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.

Develop new services

We use the information we collect in existing services to help us develop new ones.

Provide personalized services, including content and ads

We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized results.

Measure performance

We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. We use a variety of tools to do this, including our own analytics portal and Google Analytics.

Communicate with you

We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification about an upcoming show. Or we may let you know about upcoming changes or improvements to our services.

PROTECT MUSICASA, OUR USERS, AND THE PUBLIC

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Musicasa, our users, or the public.

We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized videos, concert offerings, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.

We may combine the information we collect among our services and across your devices for the purposes described above.

We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

YOUR PRIVACY CONTROLS

You have choices regarding the information we collect and how it's used.

Managing, reviewing, and updating your information When you’re signed in, you can always review, update, and delete information by visiting the services you use. We also built a place for you to review and control information saved in your Musicasa Account. Your Musicasa Account includes:

WAYS TO REVIEW & UPDATE YOUR INFORMATION

YOUR PERSONAL INFORMATION

Manage your contact information, such as your name, email, and phone number.

When you share your information

Many of our services let you share information with other people, and you have control over how you share.

When you’re signed in and interact with some Musicasa services, like leaving a rating on a host or artist, your name and photo appear next to your activity.

When Musicasa shares your information

We do not share your personal information with companies, organizations, or individuals outside of Musicasa except in the following cases:

WITH YOUR CONSENT

We’ll share personal information outside of Musicasa when we have your consent. FOR

EXTERNAL PROCESSING

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.

FOR LEGAL REASONS

We will share personal information outside of Musicasa if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process, or enforceable governmental request.

• Enforce applicable Terms of Service, including investigation of potential violations.

• Detect, prevent, or otherwise address fraud, security, or technical issues.

• Protect against harm to the rights, property or safety of Musicasa, our users, or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services.

If Musicasa is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

CATEGORIES OF PERSONAL INFORMATION WE COLLECT

Identifiers such as your name, phone number, and address, as well as unique identifiers tied to the browser, application, or device you’re using.

Demographic information, such as your age, gender and language.

Commercial information such as your payment information and a history of purchases you make on Musicasa platforms.

Internet, network, and other activity information such as your search terms; views and interactions with content; Browsing history you’ve synced with your Musicasa Account; information about the interaction of your apps, browsers, and devices with our services (like IP address, crash reports, and system activity). You can review and control activity data stored in your Musicasa Account in My Profile.

Geolocation data, such as may be determined by GPS, IP address, and other data from sensors on or around your device, depending in part on your device and account settings.

BUSINESS PURPOSES FOR WHICH INFORMATION MAY BE USED OR DISCLOSED

Protecting against security threats, abuse, and illegal activity: Musicasa uses and may disclose information to detect, prevent and respond to security incidents, and for protecting against other malicious, deceptive, fraudulent, or illegal activity.

Auditing and measurement: Musicasa uses information for analytics and measurement to understand how our services are used, as well as to fulfill obligations to our partners like publishers, developers, or rights holders. We may disclose non-personally identifiable information publicly and with these partners, including for auditing purposes.

Maintaining our services: Musicasa uses information to ensure our services are working as intended, such as tracking outages or troubleshooting bugs and other issues that you report to us.

Research and development: Musicasa uses information to improve our services and to develop new products, features and techno

logies that benefit our users and the public. Use of service providers: Musicasa shares information with service providers to perform services on our behalf, in compliance with our Privacy Policy and other appropriate confidentiality and security measures. For example, we may rely on service providers to help provide customer support.

Legal reasons: Musicasa also uses information to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement.

PARTIES WITH WHOM INFORMATION MAY BE SHARED

Other people with whom you choose to share your information, like videos or comments on concert listings.

Third parties to whom you consent to sharing your information, such as services that integrate with Musicasa services.

Service providers, trusted businesses or persons that process information on Musicasa’s behalf, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

Law enforcement or other third parties, for the legal reasons described in Sharing your information.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.

Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.

Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.

Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

When this policy applies

This Privacy Policy applies to all of the services offered by Musicasa corp and its affiliates.

This Privacy Policy doesn’t apply to:

services that have separate privacy policies that do not incorporate this Privacy Policy. This Privacy Policy doesn’t apply to: The information practices of other companies and organizations that advertise our services